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GRI content index 
PricewaterhouseCoopers Oy has checked our reporting and has confirmed it to be Application Level B+.
GRI content                                Included Links
1. Strategy and Analysis
1.1 CEO's statement Yes CEO's review
1.2 Key impacts, risks and opportunities Yes Sustainability related risks and opportunities
2. Organizational Profile
2.1 Name of the organization Yes Neste Oil
2.2 Primary brands, products and services Yes Business areas in brief
2.3 Operational structure Yes Business
Group companies on 31 December 2013
2.4 Location of organization's headquarters Yes Contacts
2.5 Number of countries and location of operations Yes Segment information
2.6 Nature of ownership and legal form Yes General information
2.7 Markets served Yes Business areas in brief
Developments in oil products' markets
Developments in renewable fuels' markets
2.8 Scale of the reporting organization Yes Key figures
2.9 Significant changes regarding size, structure or ownership Yes Reporting principles
2.10 Awards received in the reporting period Yes Sustainability ratings
3. Reporting Principles
Report profile
3.1 Reporting period Yes Reporting principles
3.2 Date of most recent report Yes Reporting principles
3.3 Reporting cycle Yes Reporting principles
3.4 Contact point for questions regarding the report Yes Contacts
Report scope and boundary
3.5 Process for defining report content (materiality, prioritizing topics and stakeholders using the report) Yes Materiality assessment
3.6 Boundary of the report Yes Reporting principles
3.7 Limitations on the report's scope or boundary Yes Reporting principles
3.8 Basis for reporting subsidiaries, joint ventures, leased facilities, outsourced operations and other entities affecting comparability Yes Reporting principles
3.9 Data measurement techniques and bases of calculations Yes Reporting principles
Principles for calculating key indicators
3.10 Explanation of re-statements Yes Principles for calculating key indicators
3.11 Significant changes from previous reporting periods in the scope, boundary or measurement methods Yes Principles for calculating key indicators
GRI content index
3.12 GRI content index Yes GRI index
Assurance
3.13 Assurance policy and practice Yes Independent assurance report
4. Governance, Commitments and Engagement
Governance
4.1 Governance structure of the organisation Yes Corporate Governance Statement 2013
4.2 Position of the Chairman of the Board Yes Board of Directors
4.3 Independence of the Board members Yes Board of Directors
4.4 Mechanism for shareholder and employee consultation Yes Corporate Governance Statement 2013
4.5 Impact of organisation's performance on executive compensation (inc. social and environmental performance) Yes Remuneration and shareholdings
4.6 Processes for avoiding conflicts of interest Yes Board of Directors
4.7 Processes for determining Board members' expertise in strategic management and sustainability Yes Board of Directors
4.8 Implementation of mission and values statements, code of conduct and other principles Yes Sustainability principles and policies
Neste Oil’s sustainability policy
4.9 Procedures of the Board for overseeing management of sustainability performance, including risk management Yes Managing sustainability
Risk management
4.10 Processes for evaluating the Board's performance Yes Board of Directors
Commitments to External Initiatives
4.11 Addressing precautionary approach Yes Risk management
4.12 Voluntary charters and other initiatives Yes Participation in organizations and joint projects
Sustainability principles and policies
4.13 Memberships in associations Yes Participation in organizations and joint projects
Stakeholder Engagement
4.14 List of stakeholder groups Yes Stakeholders
4.15 Identification and selection of stakeholders Yes Stakeholder dialogue in 2013
4.16 Approaches to stakeholder engagement Yes Neste Oil's stakeholders
4.17 Key topics raised through stakeholder engagement Yes Neste Oil's stakeholders
Economic Performance Indicators
Management approach to economic responsibility Yes Financial targets
Society
Managing sustainability
Sustainability principles and policies
Economic Performance
EC1* Direct economic value generated and distributed Yes Financial impact
EC2* Financial implications, risks and opportunities due to climate change Partly Climate
Sustainability related risks and opportunities
EC3* Coverage of defined benefit plan obligations Yes Remuneration
Post-employment and other long term benefits
EC4* Significant subsidies received from government Yes Tax contribution 2013
Other income
Market presence
EC5 Entry level wage compared to local minimum wage Partly Remuneration
EC6* Policy, practices and spending on local suppliers No
EC7* Local hiring procedures and proportion of local senior management Partly Equality and diversity
Indirect Economic Impacts
EC8* Development and impact of infrastructure investments provided for public benefit No
EC9 Significant indirect economic impacts Yes Financial impact
Environmental Performance Indicators
Management approach to environmental responsibility Yes Climate and resource efficiency
Managing sustainability
Sustainability principles and policies
Materials
EN1* Materials used by weight or volume Partly Material efficiency
E2* Recycled materials used No
Energy
EN3* Direct energy consumption Partly Energy efficiency
EN4* Indirect energy consumption Partly Energy efficiency
EN5 Energy saved due to conservation and efficiency improvements Partly Energy efficiency
EN6 Initiatives to provide energy-efficient or renewable energy based products and services Partly Energy efficiency
EN7 Initiatives to reduce indirect energy consumption and reductions achieved No
Water
EN8* Total water withdrawal by source Partly Water
EN9 Water sources significantly affected by withdrawal of water Partly Water
EN10 Percentage and total volume of water recycled and reused Partly Water
Biodiversity
EN11* Location and size of land holdings in areas of high biodiversity Yes Soil and biodiversity
EN12* Description of significant impact of activities, products, and services on biodiversity Partly Soil and biodiversity
EN13 Habitats protected or restored Partly Soil and biodiversity
EN14 Managing impacts on biodiversity Partly Soil and biodiversity
EN15 Species with extinction risk with habitats in areas affected by operations No
Emissions, Effluents and Waste
EN16* Total direct and indirect greenhouse gas emissions Yes Air
EN17* Other relevant indirect greenhouse gas emissions Air
EN18 Initiatives to reduce greenhouse gas emissions Yes Material efficiency
EN19* Emissions of ozone-depleting substances Yes No ozone-depleting substances
EN20* NOx, SOx, and other significant air emissions Yes Air
EN21* Total water discharge by quality and destination Yes Water
EN22* Total amount of waste by type and disposal method Yes Waste
EN23* Total number and volume of significant spills Yes Soil and biodiversity
EN24 Transported, imported, exported, or treated hazardous waste No
EN25 Water bodies and habitats affected by discharges of water Partly Water
Products and Services
EN26* Mitigating environmental impacts of products and services Yes Climate
Cleaner and safer products
EN27* Percentage of products sold and their packaging materials reclaimed by category No
Compliance
EN28* Significant fines and sanctions for non-compliance with environmental regulations Yes Environmental and emission permits
No such cases during reporting period
Transport
EN29 Environmental impacts of transportation Yes Climate
Air
Overall
EN30 Total environmental protection expenditures and investments No
Social Performance Indicators
Labor Practices and Decent Work
Management approach to labor practices and decent work Yes Personnel
Managing sustainability
Employment
LA1* Total workforce by employment type, employment contract and region Yes Neste Oil employees in 2013
LA2* Total number and rate of employee turnover by age group, gender and region Partly Neste Oil employees in 2013
LA3 Benefits to full-time employees that are not provided to temporary or part-time employees No
Labor/Management Relations
LA4* Coverage of collective bargaining agreements Yes Equality and diversity
LA5* Minimum notice period regarding operational changes Yes Neste Oil follows local legislation
Occupational Health and Safety
LA6 Percentage of employees represented in joint health and safety committees No
LA7* Rates of injury, occupational diseases, lost days, fatalities and absenteeism Partly People safety
LA8* Education and prevention programmes regarding serious diseases Partly Wellbeing at work
LA9 Health and safety topics covered in formal agreements with trade unions No
Training and Education
LA10* Average training hours per year per employee No
LA11 Programmes for skills management and lifelong learning Yes Developing people’s skills and expertise
LA12 Employees receiving regular performance and career development reviews Yes Developing people’s skills and expertise
Diversity and Equal Opportunity
LA13* Composition of governance bodies and breakdown of employees Yes Equality and diversity
LA14* Ratio of basic salary of men to women by employee category Partly Equality and diversity
Human Rights
Management approach to human rights Yes Human rights
Managing sustainability
Sustainability principles and policies
Equality and diversity
Investment and procurement practices
HR1* Investment agreements that include human rights clauses or that have undergone human rights screening No
HR2* Suppliers and contractors that have undergone human rights screening and actions taken Yes Raw material suppliers
HR3 Employee training on policies and procedures concerning human rights relevant to operations No
Non-discrimination
HR4* Incidents of discrimination and actions taken Yes Equality and diversity
No such cases during reporting period
Freedom of association and collective bargaining
HR5* Operations identified in which the right to exercise freedom of association or collective bargaining may be at significant risk and actions taken to support these rights Yes Equality and diversity
Child labor
HR6* Operations identified as having significant risk for child labor and measures taken to contribute to the elimination of child labor Yes Human rights
Forced and compulsory labor
HR7* Operations identified as having significant risk for forced or compulsory labor and measures taken to contribute to the elimination of forced or compulsory labor Yes Human rights
Security practices
HR8 Human rights related training for security personnel No
Indigenous rights
HR9 Incidents involving rights of indigenous people and actions taken No
Society
Management approach to society Yes Society
Community
SO1* Programs and practices that assess and manage impacts of operations on communities No
Corruption
SO2* Percentage and total number of business units analyzed for corruption risks No
SO3* Percentage of employees trained in anti-corruption policies and procedures Partly Neste Oil Code of Conduct
SO4* Actions taken in response to incidents of corruption No
Public Policy
SO5* Public policy positions and participation in public policy development and lobbying Yes Company positions on energy and climate issues
SO6 Contributions to political parties, politicians and related institutions Yes Charity work and sponsorship
SO7 Legal actions for anti-competitive behaviour, anti-trust, and monopoly Yes No such cases during reporting period
Compliance
SO8* Significant fines and sanctions for non-compliance with laws and regulations Yes No such cases during reporting period
Product Responsibility
Management approach to product responsibility Yes Customer
Customer Health and Safety
PR1* Assessment of health and safety impacts of products Partly Cleaner and safer products
PR2 Non-compliance with regulations concerning health and safety impacts of products Yes No such cases during reporting period
Product and Service Labeling
PR3* Product information required by procedures Partly Cleaner and safer products
PR4 Non-compliance with regulations concerning product information and labelling Yes No such cases during reporting period
PR5 Practices related to customer satisfaction and results of customer satisfaction surveys Partly Neste Oil's stakeholders
Marketing Communications
PR6* Adherence to laws, standards and voluntary codes related to marketing communications, advertising, promotion and sponsorship Yes Marketing and communication
Cleaner and safer products
PR7 Non-compliance with regulations and voluntary codes concerning marketing communications, advertising, promotion, and sponsorship Yes No such cases during reporting period
Customer Privacy
PR8 Complaints regarding breaches of customer privacy and losses of customer data No
Compliance
PR9* Fines for non-compliance concerning the provision and use of products and services Yes No such cases during reporting period
* GRI Core indicator